Traveling soon? Here’s what to do if flight is delayed or canceled

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Air travel feeling impacts of government shutdown

Flight delays continued at U.S. airports amid air traffic controller shortages as the government shutdown entered its second month.

The government shutdown has lasted over a month, and is set to become the longest in history. 

Meanwhile, flight disruptions have piled up nationwide as air traffic controllers continue to go unpaid for their work. 

Are flights being canceled? 

FILE - Cancelled flights are seen on a screen at Orlando International Airport in Orlando, Florida on October 30, 2025. (Photo by Miguel J. Rodriguez Carrillo/AFP via Getty Images)

Big picture view:

Yes, flights are getting delayed and some even canceled as staffing shortages pile up during the government shutdown. 

For example:

Newark Airport in New Jersey experienced delays of two to three hours early in November, and busy hubs like George Bush Intercontinental Airport in Houston, Dallas Fort Worth International Airport and Chicago O’Hare saw dozens of disruptions the first weekend in November.

Why you should care:

Air travel is poised to become more significantly impacted as workers go without a paycheck, meaning a flight delay or cancellation could be in your future if you’re set to travel soon. 

The good news right now is that this is not a peak travel time, so travelers stand better odds of rebooking if their flight is canceled. But the busy holiday travel season is quickly approaching. 

If considering other travel options, such as train or car or bus, isn’t feasible for your upcoming trip, here’s what to know if that trip gets delayed or canceled

Check before going to the airport

Big picture view:

Check your airline’s app or flight website before you head to the airport. This FAA site can also be checked to see if there are widespread delays at your airport.

If your flight was delayed

No compensation:

U.S. airlines are not required to pay additional cash compensation and cover lodging and meals for passengers who are stranded, even if a severe delay is the airline’s fault.

If your flight was canceled

You’ll be rebooked :

The first step if your flight was canceled is to find another flight. Airlines will rebook you on a later flight for no additional charge. 

Get in line to speak to a customer service representative, and call or go online to connect to the airline’s reservations staff. You could also try reaching out to the airline on social media. 

Airlines are not required to put you on another carrier’s flight. 

You’re owed a refund :

If you no longer want to take the trip, or have found another way of getting to your destination, the airline is legally required to refund your money, even if you bought a non-refundable ticket. It doesn’t matter why the flight was canceled.

You are also entitled to a refund of any bag fees, seat upgrades or other extras that you didn’t get to use.

It’s advised to get your payment returned to you and not settle for a voucher that may expire in a year or less. 

No compensation:

U.S. airlines are not required to pay additional cash compensation and cover lodging and meals for passengers who are stranded, even if a flight cancellation is the airline’s fault.

Dig deeper:

Each airline is different. You can compare the commitments that each carrier makes for refunds and covering other expenses when flights are delayed or canceled on this U.S. Department of Transportation site here

The Source: Information in this article was taken from the Department of Transportation and previous FOX Television Station reporting. Background information was taken from The Associated Press. This story was reported from Detroit.

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