Southwest open seating, baggage fee decisions announced
Southwest says that it plans to revamp its seating policy but passengers won’t see the change immediately.
Milwaukee cruise ship season; mayor eyes new dock in 2025 budget
Currently, thousands of visitors are dropped off via cruise ships next to a wastewater treatment plant. A multimillion-dollar plan to change that just got a big boost.
These US airports rank highest for customer satisfaction
The airport experience can vary from one location to the next. These are the airports that J.D. Power found scored the highest for overall customer satisfaction.
Scandinavian Airlines flight makes emergency landing after mouse jumps out of in-flight meal
A passenger airplane traveling from Norway to Spain was forced to land after a rodent popped out of one of its in-flight meals.
Terrified passengers evacuate down emergency slides after vape explodes on plane
Panicked passengers onboard a U.K. flight were forced to evacuate down emergency slides after a vape pen was suspected of exploding on their plane, filling the cabin with smoke.
You can now renew your passport online; here's how
Americans can now renew their passports online but there are a list of requirements that must be met before you can.
Cabin pressure issue on Delta flight causes ear pain, bloody noses for passengers
A Delta flight from Salt Lake City to Portland was forced to return due to cabin pressure issues, causing passengers to experience pain, ear discomfort, and nosebleeds.
Alaska reports 3 fatal plane crashes in 3 days, killing 7; NTSB investigates
The National Transportation Safety Board is investigating three separate plane crashes in Alaska that occurred over a three-day period.
Royal Caribbean Harmony of the Seas passenger, 12, dies after falling from balcony: report
The FBI is reportedly investigating how a child fell as the ship was heading back to Galveston, Texas.
Here are North America's best airline rewards programs, according to new ranking
Airline loyalty programs and credit cards are used by tens of millions of Americans every year to book vacations and travel for the holidays, but which ones provide the most value?
Feds open investigation into major airlines over popular rewards programs
Federal transportation officials have launched an investigation into rewards programs at the four largest airlines over "potential unfair, deceptive, or anticompetitive practices."
Southwest Airlines Companion Pass offer: What to know about buy-one-get-one flights deal
Southwest is running a promotion this week for its Companion Pass, which allows travelers to bring someone for nearly free on unlimited flights.
United Airlines flight diverted to Memphis over 'severe turbulence' that left 7 injured
A United Airlines Boeing plane heading from Mexico to Chicago was forced to land in Memphis after it encountered "severe turbulence" over Louisiana.
Breaks in main water pipeline for Grand Canyon prompt shutdown of overnight hotel stays
Visitors won't be able to stay overnight in hotels at Grand Canyon National Park after a series of breaks in the main pipeline that serves the popular tourist destination.
American Airlines passengers stranded by ‘excruciating circumstances’ in Bahamas, called 'illegal immigrants'
An American Airlines flight from San Juan, Puerto Rico to Miami, Florida was detoured to the Bahamas earlier last week, stranding passengers at a local airport overnight without any accommodations, forcing travelers to sleep on the floor.
Watch: Irate passenger hurls computer at Frontier staff after missing flight
A Frontier Airlines passenger missed her flight at Chicago's O'Hare International Airport and took her rage out on workers behind the check-in counter.
Alaska Airlines flight makes sudden diversion after pilot says he's not certified to land: report
An Alaska Airlines flight operated by SkyWest was forced to make a sudden diversion from Jackson Hole, Wyoming, to Salt Lake City after the pilot said he was not certified to land the plane, reports said.
Here are the US airports that get the most TSA complaints
Some airports appear to be particularly stressful when it comes to traveler screening, based on TSA complaints from passengers in a new study.
Southwest Airlines agent charged with stealing $79K in flight vouchers
A former Southwest Airlines customer service agent in Missouri has been charged with theft after he allegedly printed $79,000 in travel vouchers for personal use and profit.
Would-be VoePass passengers say they missed doomed Brazilian flight over booking mix-up
Two would-be passengers say they cheated death on Friday after a mix-up resulted in them missing their flight aboard the doomed VoePass airliner which crashed in Brazil and killing all 62 people on board.