Uber's new safety toolkit featuring live help from an agent
Uber is rolling out a revamped safety toolkit featuring live help from an ADT safety agent that will stay in touch with the user and contact 911 if necessary.
Uber sued by more than 500 female passengers over sexual assaults, other attacks on rides
Rideshare giant Uber is being sued by more than 500 women in multiple states who say they were attacked while utilizing the company's services.
Uber defied taxi laws and upended workers' rights, investigative report found
The report revealed Sunday revealed the extraordinary lengths Uber undertook to establish itself in nearly 30 countries.
Uber to expand ride reservation feature at airports ahead of busy summer travel season
Uber Reserve, which allows users to book rides up to 30 days in advance and automatically adjusts reservation times based on flight information, is expanding to 39 U.S. airports.
Grandma’s teeth, pet ashes: Uber releases 2022 lost and found index
It’s the sixth annual detailing of some of the most interesting and unusual items passengers mistakenly left behind.
Women denied by Uber, Lyft over service dogs
Joy Simmons lost much of her eyesight to a brain tumor and is legally blind. But she’s been having issues with Uber and Lyft drivers denying rides.
Lyft, Uber drop mask requirements for riders and drivers
Uber, which had mandated masks since May of 2020, said Tuesday that both riders and drivers will no longer be required to wear them.
Uber, Lyft criticized for surge pricing after Brooklyn subway shooting
Both Uber and Lyft later said that surge pricing had been disabled and the companies would work to refund any customers who experienced "unintended charges."
Uber driver stranded on I-95 buys teen passenger hotel room, offered new job
Uber driver DaVante Williams was stranded with a teenage passenger for hours on the snowy I-95 and is being praised for going “above and beyond” to get her home safe.
Uber unveils new audio recording feature during rides as part of safety enhancements
The new audio recording is one of three new safety initiatives Uber is starting. The company will also roll out audible seat belt alerts and RideCheck Enhancements.
Ian's Pizza says delivery app added menu without permission
While the app might be convenient for customers, Ian's Pizza says it has made things anything but convenient for delivery drivers.
Uber pledges 10 million free or discounted rides for people seeking COVID-19 vaccination
Uber has pledged 10 million free or discounted rides for those seeking to get the coronavirus vaccine, saying it wants to ensure transportation is not a barrier.
Uber offers $0 delivery for Black-owned restaurants
NEW YORK -- Uber is offering free delivery for Uber Eats orders from Black-owned restaurants through the remainder of 2020 and announced a number of other initiatives to help support minority communities and employees in a Friday blog post.The announcement comes as U.S. companies, including Amazon and Netflix, step up efforts to become more inclusive and supportive of minority employees and communities in the wake of George Floyd's killing, which sparked global protests and conversations about racial inequality in the U.S. and elsewhere."In addition to extending the $0 delivery fee for Black-owned restaurants for all of 2020, we are taking steps to more effectively identify and highlight the diversity of restaurants on our platform, including Black-owned restaurants, permanently," Uber CEO Dara Khosrowshahi wrote in a blog post.
Uber buys Postmates in $2.65 billion all-stock deal
SILVER SPRING, Md. — Uber finally got its food delivery company, acquiring Postmates in a $2.65 billion all-stock deal, the ride-hailing giant confirmed Monday.Uber and its Uber Eats food-delivery division will gain ground against DoorDash, which controls about 37% of the U.S. food delivery market.
Uber to require drivers and riders to wear face masks beginning May 18
SAN FRANCISCO -- Uber will start requiring all drivers and riders to wear face masks as part of new safety measures being implemented in order to help combat the spread of COVID-19 as states begin reopening and people return to work.Starting May 18, the ride-sharing company said it will begin requiring a mask or face-covering in the U.S., Canada, India, most of Europe and Latin America.Uber said it will enforce the rule by making drivers upload a selfie in the app that can detect if they’re wearing a mask.
Report: Uber considering buying Grubhub food delivery service
NEW YORK — Uber is considering acquiring Grubhub in a deal that would give the companies control over a majority of the U.S. food delivery business, according to published reports.Ride-sharing and food delivery giant Uber Technologies Inc.
Lowe's delivering $1M worth of Mother's Day flowers to moms isolated in senior facilities due to COVID-19
MOORESVILLE, N.C. -- For moms unable to be with their loved ones on Mother’s Day due to the ongoing coronavirus pandemic, Lowe’s is partnering with growers and Uber to brighten the day for many across the country.The home improvement chain is donating $1 million worth of flower baskets to 500 long-term care and senior living facilities located in cities hardest hit by the pandemic, including New York, Seattle, Chicago, Boston, Houston and Miami.Each basket will be wrapped individually and include a special note of appreciation, the company said.
California sues Uber, Lyft over alleged labor law violations
LOS ANGELES, Calif. - California is suing ride-hailing companies Uber and Lyft, alleging they misclassified their drivers as independent contractors under the state’s new labor law.Attorney General Xavier Becerra announced the lawsuit Tuesday during a news conference.
Uber to suspend accounts of drivers, riders who have coronavirus
CLEVELAND (WJW) — Uber is adding new precautions as the coronavirus continues to spread across the globe, including suspending accounts of drivers and riders who have the illness.Uber announced Thursday that they are taking the following steps to prevent the spread of the virus:
Cameras captured Uber Eats driver kicking in drive-thru at West Allis Burger King
WEST ALLIS -- A fast-food freakout was caught on camera in West Allis on Jan. 23 -- at the Burger King near 68th Street and Greenfield Avenue.An Uber Eats driver kicked in the drive-thru window at the restaurant.