Some betting outlets offering refunds to those who bet on Packers' game

NEW YORK (CNNMoney) -- Football fans are outraged -- and Las Vegas is worried. The National Football League has relied on replacement referees in the first three weeks of its season after it locked out the unionized refs in a dispute over pension plans and work rules. The replacement refs have been widely criticized for their work so far this season.

That criticism became a firestorm late Monday, September 24th when a refs' call at the end of the Green Bay Packers-Seattle Seahawks game resulted in a Seattle win -- to the shock of millions watching at home. Even the NFL issued a statement saying the Packers should have won the game, but it refused to overturn the call.

The owner of one Vegas casino says he just can't accept the outcome of Monday's Packers-Seahawks game, so he's offering refunds to anyone who lost money betting on it at his downtown Las Vegas casinos.

Several online betting outlets have extended gamblers the same offer.

A casino sports book operator and other gambling experts told CNNMoney on Tuesday that there's a risk fans will pull back on their football betting if replacement refs continue to be used.

"Controversy is just not good for our business," said Jay Kornegay, vice president of race and sports book operation at The Las Vegas Hotel and Casino. "When you are taking wagers on any event, you want it black or white. You don't want any gray areas."

Kornegay said that when there has been controversy about boxing judges in the past, it has hurt betting on subsequent fights. But he said betting hasn't been hurt over the first three weeks of the NFL season by use of replacement refs, and he's hoping that continues to be the case.

"America loves football and loves betting on football," he said.

The blown call did help casinos and bookies in one way -- the popularity of the Packers and the team's on-field success meant most bettors -- Kornegay estimates as many as 85% -- were betting on Green Bay. The blown call meant a big win for those taking the bets.

Kornegay estimates there was between $12 million to $15 million legally wagered on Monday's game. And estimates are that the legal football bets in Nevada make up only 1% to 2% of the money waged on football nationwide.

Figures from the Nevada Gaming Control Board show that there was $1.38 billion bet on football at Nevada sports books last season, equal to 44% of all money wagered on sports in the only state where such bets are legal. It's not a big money maker for the casinos, with only $61 million in profits, but it's widely seen as an important way for Vegas to attract customers to the casinos.

Mark Nichols, a member of the University of Nevada's Institute for the Study of Gambling and Commercial Gaming, says that those taking football bets, from Vegas casinos to bookies, are right to be worried about fan outrage cutting into their business.

"Intuitively, it would make gamblers leery," he said. "Poor calls are difficult to predict, and gamblers don't like that."

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