Southwest gifts 25,000 bonus points in apology for holiday travel disruptions
“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.
“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.
Airline ground crew worker killed after being 'ingested into engine' at Alabama airport
The National Transportation Safety Board reportedly said that a plane was parked at the gate when the ground crew worker was "ingested into the engine."
The National Transportation Safety Board reportedly said that a plane was parked at the gate when the ground crew worker was "ingested into the engine."
United flight diverts to remote island; stranded travelers given hotels, tours
While the passengers missed any New Year's Eve plans they may have had, the airline said it did everything it could to be accommodating.
While the passengers missed any New Year's Eve plans they may have had, the airline said it did everything it could to be accommodating.
Nashville airport apologizes for 'unfortunate incident' with police threatening to arrest Southwest passengers
Southwest has issued apologies to customers over thousands of flight cancelations and travel disruptions.
Southwest has issued apologies to customers over thousands of flight cancelations and travel disruptions.
Southwest cancels another 2,300 flights, expects normal operations to resume Friday
Southwest was the only airline unable to recover from storm-related delays that began over the weekend when snow, ice and high winds raked portions of the country.
Southwest was the only airline unable to recover from storm-related delays that began over the weekend when snow, ice and high winds raked portions of the country.
Southwest Airlines chaos: Police threaten to arrest stranded passengers waiting to rebook canceled flights
Another 2,500 flights are being pulled from arrival and departure boards Wednesday and more are expected throughout the day.
Another 2,500 flights are being pulled from arrival and departure boards Wednesday and more are expected throughout the day.
Southwest flight cancellations continue to snowball as Congress vows investigation
Transportation Secretary Pete Buttigieg also said his agency would examine Southwest's cancellations and whether the airline was meeting its legal obligations to stranded customers.
Transportation Secretary Pete Buttigieg also said his agency would examine Southwest's cancellations and whether the airline was meeting its legal obligations to stranded customers.
Southwest flight to Oakland returns to Hawaii over passenger 'conflict'
The company did not elaborate on what led to the conflict.
The company did not elaborate on what led to the conflict.
Southwest Flight Cancelations: What you may not know about rebooking flights, lost luggage
The record snowfall caused major headaches for travelers this holiday season as thousands of flights were delayed or canceled across the country. Here's what you need to know from an expert about rebooking flights, getting compensated for missing luggage and more.
The record snowfall caused major headaches for travelers this holiday season as thousands of flights were delayed or canceled across the country. Here's what you need to know from an expert about rebooking flights, getting compensated for missing luggage and more.
American Airlines says it will cap fares for some cities amid Southwest's high rate of cancelations
"We’re doing our part to help get people where they need to be and we’re putting a cap on fares for select cities," American Airlines said.
"We’re doing our part to help get people where they need to be and we’re putting a cap on fares for select cities," American Airlines said.
Southwest Airlines CEO releases video statement following cancellation of thousands of flights
Southwest Airlines CEO Bob Jordan issued a statement and video after thousands of flights were canceled across the country on Monday and Tuesday.
Southwest Airlines CEO Bob Jordan issued a statement and video after thousands of flights were canceled across the country on Monday and Tuesday.
Flight canceled? Can you get a refund? Here's how to find out if you're owed money
Staying calm and knowing your rights can go a long way if your flight is canceled. Here’s some advice from experts for dealing with a flight cancellation.
Staying calm and knowing your rights can go a long way if your flight is canceled. Here’s some advice from experts for dealing with a flight cancellation.
Southwest Airlines criticized by passengers, Transportation Department as flights delayed nationwide
Southwest Airlines canceled 2,886 flights on Monday, or 70% of scheduled flights, amid the winter storm, according to FlightAware.
Southwest Airlines canceled 2,886 flights on Monday, or 70% of scheduled flights, amid the winter storm, according to FlightAware.
Southwest Airlines flight cancellations, system crash
Southwest Airlines experience major cancellations on the day after Christmas.
Southwest Airlines experience major cancellations on the day after Christmas.
Flight canceled or delayed? Here's what you can do
If you were impacted by a delayed or canceled flight, there are resources to help you navigate the refund process with your airline.
If you were impacted by a delayed or canceled flight, there are resources to help you navigate the refund process with your airline.
Nearly 5,000 US flights canceled on day after Christmas
More than 4,800 flights within, into, or out of the U.S. have been delayed, as of Monday afternoon, according to FlightAware.
More than 4,800 flights within, into, or out of the U.S. have been delayed, as of Monday afternoon, according to FlightAware.
Snow, bone-chilling cold, travel woes continue on Christmas
Nearly 94 million were under Wind Chill advisories on Christmas morning from North Dakota to Miami.
Nearly 94 million were under Wind Chill advisories on Christmas morning from North Dakota to Miami.
American Airlines says acts of violence 'not tolerated' after mother allegedly attacks worker in Miami
Alabama woman Camilia McMillie was charged after video showed a computer monitor being thrown at an American Airlines employee.
Alabama woman Camilia McMillie was charged after video showed a computer monitor being thrown at an American Airlines employee.
Wisconsin winter storm compounds Christmas travel stress
If you plan on traveling by plane or train on Thursday, good luck. You should expect delays and cancelations.
If you plan on traveling by plane or train on Thursday, good luck. You should expect delays and cancelations.
Wisconsin winter storm compounds Christmas travel stress
If you plan on traveling by plane or train on Thursday, good luck. You should expect delays and cancelations.
If you plan on traveling by plane or train on Thursday, good luck. You should expect delays and cancelations.