MILWAUKEE -- 'Tis the season for spending and socializing -- and it can really get overwhelming. Mediator Moira Kelly joins Real Milwaukee to talk about why we have such a hard time saying no and how we can start to turn things around.
Why do we hate saying NO?
Keep it short.
To say No well, make a NO sandwich:
Best resource book: The Power of A Positive No by William Ury (Bantam Books)