Milwaukee's Public Service Ambassadors: They'll point you in the right direction

MILWAUKEE -- You may have seen them walking in downtown Milwaukee with their blue jackets, khaki pants and smiles on their faces. But who are they -- and what do they actually do? Brian Kramp spent part of a day with Milwaukee's Public Service Ambassadors to show you.

About Public Service Ambassadors (from website)

Milwaukee’s walking concierges. Downtown’s spirit squad. Information gurus. Our Public Service Ambassadors (PSAs) go by many names. What remains consistent is their unwavering dedication to keep downtown Milwaukee clean, safe and friendly. From locating missing children to assisting disabled motorists, the PSAs serve as an extra set of eyes and ears for Milwaukee’s police and fire departments—making BID #21 one of the safest districts in the city and one of the safest downtown’s in the country.