Don’t fall for this tech support scam targeting PC users

Two scams involving tech support and ransomware are currently targeting Windows users - here's how to protect yourself.

I’m getting a lot of emails about two scams currently targeting Windows PC users. The first involves pop-up ads or an incoming phone call that directs you to tech support. The second is malware that actually holds the data on your computer hostage until you pay up. Here’s how to avoid these scams and protect your PC.

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I talked to two cybersecurity experts - one from Symantec and another from Microsoft to explain what is going on here.

Kevin Haley, Director of Security Response at Norton by Symantec

Microsoft cybersecurity expert Tanmay Ganacharya