Samsung has an app to help you find out if your Note 7 is recalled, plus there are two ways to identify models with the new battery.
The Note 7 was shaping up to be one of the top phones of the year. Then, it happened. Report after report of exploding devices. Samsung traces the issue to a battery cell problem and next thing you know, new owners are being asked to stop using their phones until further notice.
It wasn't pretty and the entire situation unprecedented.
Now, Samsung says it has solved the battery issue and replacement phones are in stores. Here's what you need to know.
First, if you have a Samsung Galaxy Note 7 you should stop using it. That's the bottom line.
Use Samsung + App to find out if your Note 7 is recalled
So how do you tell the new Note 7's from the recalled ones? There are several ways. First, the phone software itself is slightly different. You'll see a green battery indicator in several places - along the top of the screen, on the always on screen and when you go to turn off the phone. Second, the box of "new" Note 7's has a black square on it near the barcodes.
"To be clear, the Note 7 with the new battery is safe, the battery cell issue is resolved," said Tim Baxter, president of Samsung Electronics America in a statement.