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VIRGINIA -- His family says he had no health problems and was scheduled for a routine grooming at Petco. Hours later, the two-year-old Golden Retriever was pronounced dead at an animal hospital.
A family in Powhatan, Virginia is blaming human error by a groomer at Petco for their dog's death.
Allison Marks dropped "Colby" off at the Petco store to be groomed. When she hadn't heard back after a couple hours, she called the store, and was told to meet an assistant manager at a nearby animal hospital, WTKR reports.
By the time she arrived, Colby had been pronounced dead -- apparently from heat stroke.
The family says Petco's assistant manager said a groomer had accidentally left Colby in one of the drying cages because the groomer left to attend a graduation party.
Melody Newman says Colby was her mom's dog. The family is reportedly in shock over what has happened.
"My sister called and told me what had happened and I was like 'Are you serious?'" Colby was a very playful puppy. He just turned two in February," Newman said.
Petco has released the following statement to WTKR: