MILWAUKEE — When you buy a product, is the support and customer service important to you? It should be because when people get bad customer service that's when they have to call FOX6's Contact 6 reporter Katrina Cravy.
Cravy says one representative for a business once told her that she was just a "glorified customer service woman."
Cravy told her she was right.
Members of the FOX6 Contact 6 team, LeeAnn and Val, work on current cases.
Contact 6 provides customer service when others don't.The Contact 6 team is currently working on more than 200 cases.
Thankfully, most companies and organizations respond quickly after receiving a letter from Contact 6.
"Thank you for having the time to do this for the little people. Have a great day and keep smiling," one viewer said when she called the Contact 6 solution line.
So far this year, the Contact 6 team has worked hard to $203,686.89 in cash back for our viewers.
If you want your consumer case to be next, fill out the Contact 6 form online. You can do that by clicking HERE.